If you need assistance with your Optum Executive Health Resources Exchange account, please contact the portal support team. Our team may be reached between 7:00 a.m. and 3:00 a.m. Eastern Time. If your request is received outside of our standard business hours, we will follow up with you during our standard business hours.

Portal Support Team
Toll-Free: (866) 850-0347
ehr_portalsupport@optum.com